Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.

---

Shipping Time

We offer Pan India shipping.

• Standard Delivery: 4–7 business days

• Remote Areas: 6–10 business days

Delivery times may vary depending on your location and unforeseen circumstances.

---

Shipping Charges

• Free shipping on orders above ₹999

• A standard shipping fee may apply to orders below this amount (calculated at checkout).

---

Order Tracking

Once your order is shipped, you will receive a tracking ID via email/SMS.
You can track your order in real-time using the provided link.

---

Delays & Issues

While we aim to deliver your order on time, delays may occur due to:

• High demand or peak seasons

• Weather conditions

• Courier service issues

We appreciate your patience and understanding.

---

Incorrect Address

Please ensure that your shipping details are correct. We are not responsible for orders delivered to incorrect addresses provided by the customer.

---

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery with proof (photos/videos), and we will assist you promptly.

---

Contact Us

For any shipping-related queries, feel free to contact us at:
📧supportoqlo@gmail.com

📧 sunilyadav@oqlo.in

---

Thank you for shopping with us!